Privacy Policy

AllAboutBikes ("we", "us", "our") operates allaboutbikesdelhi.com and curates pre-owned superbikes. This policy explains how we collect, use, and protect information when you visit our website, message us on WhatsApp, Instagram, or Facebook, or call our team.

Contact details — name, phone number, and email when you reach out via WhatsApp, our contact form, or a call.

Conversation content — messages you send us on WhatsApp, Instagram, or Facebook, including product enquiries and images you share.

Call data — call recordings or transcripts when you speak with our voice assistant, used to handle and route your enquiry.

Usage data — pages visited and general device/browser information collected automatically via standard web analytics.

We use your information to respond to enquiries about bikes, share listing updates and availability, connect you with our sales team when needed, improve our WhatsApp and voice assistant responses, and meet legal requirements for completed sales.

We do not sell your personal information to third parties.

Our WhatsApp, Instagram, and Facebook messaging is powered by Meta's WhatsApp Business Platform and Graph API. When you message us on these channels, Meta processes your messages on our behalf in accordance with their own terms and WhatsApp Business Policy. We retain conversation data only as long as needed to handle your enquiry and for basic record-keeping.

We share information only with service providers that help us operate (hosting, messaging infrastructure, and AI tools used to draft responses) under confidentiality obligations, or when required by law.

We keep conversation and enquiry data for as long as reasonably necessary to assist you and maintain business records, then delete or anonymise it. We use encryption and access controls to protect stored data.

You can stop messaging us on WhatsApp at any time. You can request a copy of, correction to, or deletion of your personal data by emailing us. You can opt out of promotional messages at any time.

Our services are intended for users 18 years and older. We do not knowingly collect data from minors.

We may update this policy from time to time. Material changes will be reflected on this page with an updated date.

For privacy questions or data requests, reach us at hello@allaboutbikes.com